Shipping policy
Thank you for shopping at Stampexpression.com! We’re excited to get your custom rubber stamps to you as quickly as possible. Below is an overview of our shipping process and policies.
1. Processing Time
- All orders are processed within 2-5 business days after receiving your order confirmation email.
- Orders are not processed or shipped on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay in your order.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on the weight of your order and the delivery destination. We offer the following shipping options:
- Standard Shipping: Delivery time typically between 5-7 business days.
Please note that shipping times may vary due to factors such as location, customs clearance, and weather conditions.
3. Shipping Destinations
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Domestic Shipping: We currently ship to all addresses within the United States.
4. Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive an email notification containing tracking information so you can follow your order’s journey. Please note that it may take 24-48 hours for tracking information to update after shipment.
5. Shipping Issues
- Incorrect or Missing Address: Please double-check your shipping address during checkout. If an order is returned to us due to an incorrect address, we may charge a re-shipping fee.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you suspect your package was lost or stolen, please contact the carrier directly with your tracking information.
6. Order Modifications and Cancellations
If you need to make changes to your order or cancel it, please contact us as soon as possible at [email address]. Once your order has been processed or shipped, we are unable to make changes.
7. Contact Us
If you have any questions regarding shipping or need assistance with your order, feel free to reach out to us:
StampExpression
5107 University Blvd. West Unit #803 Jacksonville, FL 32216
email: info@stampexpression.com
Phone: 386-627-1348
Thank you for choosing Stampexpression.com! We appreciate your business and are here to assist you with any shipping or order-related questions.